Privacy should stay understandable.

Information we may collect

We may collect information you provide, technical information generated when you use the service, and records needed to operate safety and support processes.

• Account and profile details you submit
• Device, browser, IP address, locale, and diagnostic information
• Match, call, moderation, and support events needed to operate the service
• Reports and evidence you choose to submit

How information is used

Information is used to provide matching and communication features, keep the service reliable, prevent abuse, respond to support requests, and comply with legal obligations. We do not ask you to publish sensitive personal details in a video conversation.

Sharing and service providers

We may use infrastructure, security, analytics, payment, and support providers that process information on our behalf. Information may also be disclosed when required by law or necessary to protect users, rights, or safety.

Retention and security

We retain information only as long as needed for the purposes described here, legal requirements, dispute resolution, and abuse prevention. No online system can guarantee absolute security, so users should also protect their credentials and device.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing. Account and privacy requests can be started through the available support channel.

Children and changes

MuMu is not directed to children. Users must meet the minimum age in the Terms of Service and applicable law. We may update this policy and will publish a new effective date when changes are material.